Archive for December, 2012

December 17, 2012

Case Study: Marsh Transforms itself with Social Technology

Employee engagement is a challenge—especially when you’re an international company with 28,000+ employees. When Marsh, a leader in insurance broking and risk management, faced low scores in career growth and development, executive leadership knew something needed to be done.

Leading this initiative wasBen Brooks, SVP and Global Director, Enterprise Communications and Colleague Engagement, and Laurie Ledford, Chief Human Resources Officer of parent company Marsh & McLennan Companies. Faced with a complex set of challenges—from sequestered resources to a lack of community—they decided to go all in on social.

The result, Marsh University (MU), was a bold move in the traditionally conservative insurance industry. MU is an online community designed to be more than a Q&A forum, more than a social network, and more than a learning platform–while still being all of those things.

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And since its inception in 2010, MU has proven a valuable tool for Marsh employees, as well as for the company as a whole. In fact, Marsh now leads in employee engagement across all Marsh & McLennan companies. According to Brooks, some of the other benefits realized include:
• Improved performance on growth initiatives.
• Year-over-year improvement in career and employee development.
• Improved perception of leadership.
• Reinvigorated company culture.

Of course, the success of MU was no accident. It took hard work and a team dedicated to results. Brooks and Ledford, along with executive leadership at Marsh managed the project with the same rigor as any major business initiative, which was key. They established and tracked metrics measuring employee adoption and activity, correlative impact on performance, and increases in engagement.

Two years since MU launched, it continues to drive engagement and reinforce a sense of community. But the work is never done. Brooks and his team continue to analyze data to continuously improve MU, and have bigger plans for the platform in the future.

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About the Author:

Kyle Lagunas is the HR Analyst at SoftwareAdvice.com — an online for reviewing and comparing talent management software.

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December 13, 2012

HR Management Consulting firm The Talent Company launches HR Pulse study

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Markham, Ontario, Canada – December 14, 2012 – The Talent Company, a management consulting firm specializing in human resources solutions, has launched a study called HR Pulse. The study is designed to help leading business and human resources professionals gain a better, more current view of today’s HR landscape. For this initiative, The Talent Company has partnered with market research consultancy, Innovation Curation (IC!) to help gather insights.

Individuals invited to participate include business executives with experience working closely with employee issues, and human resources practitioners who’s roles are closely related to employee topics, trends and subject matter.

“Many organizations struggle to understand whether the challenges they experience in acquiring, managing and developing their people only affects their company, or the industry as a whole, says Rehana Doobay, Chief Executive Officer of The Talent Company. “Our HR Pulse study provides answers to these common questions and a foundation for dialogue that enables leaders to address real issues with real data.”

“We’re very excited to bring this important study to market. It highlights precisely what The Talent Company is about; thought leaders with a deep understanding of the talent issues that often plague many organizations,” says Joe Minaudo, Practice Leader, Strategy & Transformation with The Talent Company. “This will be the first in a series of HR Pulse studies. Our belief is that HR Pulse will become a useful platform for progressive leaders in search of meaningful insights from industry peers”.

“Many organizations struggle to understand whether the challenges they experience in acquiring, managing and developing their people only affects their company, or the industry as a whole, says Rehana Doobay, Chief Executive Officer of The Talent Company. “Our HR Pulse study provides answers to these common questions and a foundation for dialogue that enables leaders to address real issues with real data.”

Interested in participating in the HR Pulse study? Click here

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About The Talent Company

The Talent Company is a management consulting firm that specializes in human resources solutions. We enable organizations to achieve superior business results through the strategic acquisition, management and elevation of talent. Our organization is comprised of leading human resources, compensation, talent, recruitment, and leadership experts with proven track records of client and organizational success. Our collective resources, vast experience and extensive industry knowledge enhance our ability to deliver outstanding value for our clients. For more information, please visit www.thetalent.co.

About Innovation Curation (IC!)

Innovation Curation is a market research firm that specializes in identifying and socializing insights on customers to orient and inspire value-creating strategy and tactics. For more information, please visit www.innovationcuration.com.

Inquiries:

Joe Minaudo

The Talent Company

joe.minaudo@thetalent.co

1-866-973-9152

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